COVID-19 Update – How We’re Managing the Coronavirus at Pro-Care Medical Center

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May 8, 2020 UPDATE

We continue to be open for business to serve patients in-person and virtually. With the phased-based approach to reopening Texas, we are remaining diligent to ensure the safety of our staff and patients. Our protocols remain in place, but as a reminder:

  • All patients must wear a mask or face-covering in the office at all times.
  • All patients will be temperature checked prior to their appointment and are required to wash their hands upon arrival in our clinics.
  • We will record your temperature using an infrared thermometer (no patient contact). If 99.5 or above, we will ask that the appointment be rescheduled in two weeks after rechecking it once after a few minutes.
  • Telemedicine appointments are available for all non-sick patients (lab result reviews, med follow-ups, etc.) who are receiving primary care services.
  • For clinics with primary care services, we’re masking and isolating any patient who arrives at our clinic feeling ill. Our primary care providers will follow the screening and testing procedures defined by state/local guidelines.
  • Our daily cleaning procedures are already very thorough. That said, we continue with increased frequency of cleaning and sanitizing across the clinics throughout the day.
  • We have placed social distancing markers inside of our rehab bays to ensure proper distance remains between patients at all times.

Thank you for trusting us with your care during this time. We want to ensure you that we’ll continue to adapt as needed to keep everyone safe and healthy as Texas opens back up for business.

@procaremed

#procaremed #covid #washyourhands #washyourmitts #tiktokwellness #chiropractor #socialdistance #socialdistancedancing #fyp #foryou #foryoupage

♬ Sing, Sing, Sing – IKS Big Band

April 17, 2020 UPDATE:

Pro-Care will start providing pain procedures and surgery pre-ops beginning next Wednesday, April 22nd.
Gov. Greg Abbott today announced in his Executive Order GA-15 that loosens restrictions on surgeries and procedures beginning April 22nd. His order includes “any procedure that, if performed in accordance with the commonly accepted standard of clinical practice, would not deplete the hospital capacity or the personal protective equipment needed to cope with the COVID-19 disaster” and that licensed health care facilities performing surgeries or procedures must reserve 25% of its hospital capacity for COVID-19 patients without request PPE from public sources.

 

March 24, 2020 UPDATE:

All counties in which Pro-Care Medical Center clinics reside, including Bexar, Travis, and Williamson County, along with the City of Austin, now have a shelter in place order. Pro-Care falls under the essential business provision, so our doors are open for patients seeking care. That said, we are actively working to transition most of our appointments to telemedicine to reduce person-to-person exposure as much as we can. Our clinical staff will remain onsite to treat sick or acutely injured patients needing in-person medical care.

We have used telemedicine (aka telehealth) extensively for our primary care practice over the past couple of years. As we roll this out across the entire practice, we ask for your patience. We will work closely to ensure your appointments if done via telemed, go as smoothly as possible.

If you do require in-person treatment, our protocols below remain in place. We are practice social distancing onsite and have limited the number of patients in our rehab bays at any given time.

Thank you for doing your part to help our country and our world team up to heal up.

March 19, 2020 UPDATE:

At Pro-Care, the health and safety of our patients and staff remains a top priority. As this is a fluid situation, we wanted to let you know that we remain open to care for you.

Along with the CDC, we are following local Austin Public Health and San Antonio Metropolitan Health District’s guidelines while continuing to provide the best care possible to our patients.

  1. Telemedicine appointments are available for all non-sick patients (lab result reviews, med follow-ups, etc.) who are receiving primary care services.
  2. All patients will be temperature checked prior to their appointment and are required to wash their hands upon arrival in our clinics.
  3. Chiropractic patients who are sick are being rescheduled and recommended to see their primary care provider for treatment.
  4. We’re masking and isolating any patient who arrives at our clinic feeling ill. Our primary care providers will follow the screening procedures defined by state/local guidelines.
  5. Our daily cleaning procedures are already very thorough. That said, we have increased the frequency of cleaning and sanitizing across the clinics throughout the day.

No doubt that you’ve heard COVID-19 (aka Coronavirus) has and will continue to impact our daily lives for the foreseeable future. Our goal is to keep our patients, staff and the people around us feeling safe and healthy. As this is a fluid situation, we wanted to let you know that we remain vigilant to keep our clinics the same – safe and healthy.

We recommend all patients to follow the best practices the CDC has shared:

1. Clean your hands often

2. Avoid close contact

3. Stay home if you are sick, except to get medical care.

4. Wear a facemask if you ARE sick (not needed if you aren’t)

5. Clean and disinfect

We realize Coronavirus is top of mind for many and not a lot of fun to talk about. Since washing your hands is the best preventative, how about having some fun with it? Check out https://washyourlyrics.com/ to find your favorite song and sing it loud! Here’s one of our favorites, Sweet Caroline!

We will continue to provide updates on our blog and via social media as needed or should guidelines change. We are committed to delivering the best care possible for you and your family.

In the meantime, please take care of yourselves and each other. We thank you for trusting us with your care!Wash Your Hands

 

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